|Competitive Price||We know price is an important factor to you. we operate mainly over the internet, reducing our running cost and bringing the cost benefit directly back to the customers. In additional, we source our products from the factory directly, cutting out the middle man and saves you money.|
|Registered NZ company||We are a formally registered company in NZ and includes GST in the products we sold. We will keep the profits made in NZ and invest locally.|
|Registered in Australia||We are also registered in Australia in order to better serve Australian consumers and companies.|
|Consumer Guarantee||All of our NZ/AU customers are covered by the the consumer guarantee act. At minimum, we provide 3 months warranty on all products. In most cases, we will exceed the expectations as required from the fair trading act.|
|Excellent service, before and AFTER||We know service is very important to you and we deliver it the way you expect it. We value our customer and strive to provide you with top notch customer service, even if you don't buy anything from us. You can expect us to answer your questions long after you have purchased our products.|
|Local warranty||In our pricing, we have already factored in the cost to provide warranty service locally (NZ/AU). For NZ/AU customers, you only need to pay local shipping to our service center. We will fix your product and return it to you at our expense.|
|International Warranty||For customers who purchased our product from overseas, we have also factored in the cost to provide you warranty anywhere in the world. All you need to do is notify us first, ship the product to the location specified, we will fix it and return it to you at our expense.|
|Proactive||We constantly test our products, pro-actively identify potential problems (as well as from customer feedback) and work on fixes constantly and release updates to the public as soon as possible.|
|Honest||It is our priority to be honest when we communicate with customers and are highly transparent in our communications (e.g. our feedback forum). In addition, we pledge to attend and respond to all your enquiries promptly regardless of warranty status and will always discuss the best options for available to you.|
|99% customer satisfaction||We are proud to say that none of our customers leave unsatisified. We will always do our best to meet your needs regardless. See comments from our customers below.|
|Fast shipping||If the item you have ordered is in stock, we will normally ship it out within 3 working days by local or international courier to ensure you will receive the item as soon as possible with a tracking number, so you can find out where the item is.|
|Quality products||We only sell quality products. As a consumer ourselves, know what consumers think. We will only sell a product that we think is great and we would use use it ourselves.|
|Expert in Android||We have been studying the market around Android before the first Android handset was released. We are expert in every aspects of Android, especially when it comes to user experience and expectations. We even have our own Android software development team/contractors working on tailored applications for us.|
|Been trading for >5 years||We have been around since 2006 and we will continue to operate for many more years to come. You can be assured that we will be here when you need to find us or ask us a question.|
|Local stock||Some online store do not actually carry their stock and use drop-shipping service, meaning that they merely take your order and pass it on to another company to ship the product. We don't, we stock the products in our offices ourselves whether it is in our local or overseas office.|
There are many ways to buy our products, depending on your location and your needs, you may find some of the channels listed below better than the others.
If you’re a consumer or end-user, you are welcomed to buy from us directly through our online store, contacting us or visit one of our Partner Retailer/Distributor. Please note that our company only have local presence in New Zealand, Australia and China. Hence, we are only able to provide local warranty support in New Zealand, Australia and China. Warranty request from customers from other countries will be handled via international mail/courier.
To save you some time to browse through our online shop, you can also find our complete online price list here (do take note that this price list may not be up-to-date).
We also sell and advertise our products through various auction sites listed below. We strongly recommend that you take a look at our feedback history on these sites which reflect the high quality of service we have been providing to our customers.
Note: Price on these sites are generally higher than the listed price on this site due to fees incurred.
Our trademe username: chunming
Customer: manawa4eva (28 Aug 2011)
Customer: benney36 (22 Jul 2011)
Customer: gregrindel (13 Jul 2011)
Customer: tired_mama (14 Jun 2011)
See more comments on our trademe account here.
(we have only just started trialing with Sella...)
Primary ebay account: portable_mp4
Secondary ebay account: androidevice
Customer: dollyyee (28-May-11)
Customer: lekkss32rus (22-May-11)
Customer: jasonlv87 (24-May-10)
See more comments on our primary ebay account here.
Customer: worldcompute (04-Aug-11)
Customer: mahajan_aj (21-Dec-10)
See more comments on our secondary ebay account here.
Quicksales account: portable
Customer: menruby (18-Jan-11)
Customer: netrix71 (01-Mar-10)
See more comments on our quicksales account here
|Our Gumtree advertisement is meant to advertise our products to local Melbourne residents who would like face-to-face cash transactions. Gumtree does not not have feedback system.|
If you are a retailer/distributor/wholesaler and would like to sell our products, please feel free to contact us to discuss.